At ez2, your privacy is taken seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, and the steps we take to keep it safe. By registering an account or using any part of the ez2 platform, you agree to the practices described here.
Last updated: 2025. This policy applies to all users of the ez2 platform in the Philippines.
When you register for an ez2 account, we collect personal information such as your full name, date of birth, email address, mobile number, and payment details. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs. This information helps us verify your identity, process transactions, and keep your account secure. We may also collect information you provide when you contact our support team, such as the content of your messages and any documents you submit for verification. All data collection is limited to what is necessary for the operation of the platform and the delivery of our services to Filipino players.
The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine Pesos, and verify your identity in line with applicable regulations. We also use your information to personalise your experience on the platform, send you important account notifications, and respond to support enquiries. Where you have opted in, we may send you promotional communications about new games, offers, or platform updates — you can opt out of these at any time. We use technical data to monitor platform performance, detect fraud, and improve the overall user experience for players in the Philippines. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected.
ez2 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law. Any third party that receives your data is only permitted to use it for the specific purpose for which it was shared, and must handle it in accordance with applicable data protection standards. We regularly review our third-party relationships to ensure your data remains protected at every stage.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations. Transaction records and identity verification documents may be kept for a longer period to comply with anti-money laundering and financial reporting obligations. If you request the closure of your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may contact our support team at support at ez2.pro to enquire about the specific retention period applicable to your data. We do not retain data beyond what is necessary for the purposes described in this policy.
The ez2 platform uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where improvements can be made — these are anonymised and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites.
As a user based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173), including the right to access, correct, and delete your personal data. You also have the right to object to the processing of your data, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please contact our support team at support at ez2.pro with your request and we will respond within a reasonable timeframe. We are committed to upholding your data rights and will never penalise you for exercising them. Identity verification may be required before we can action certain requests to protect the security of your account.
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include data encryption in transit and at rest, access controls that limit who within our organisation can view your data, and regular security audits of our systems and infrastructure. Our support and operations teams are trained in data protection best practices and are bound by confidentiality obligations. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with applicable law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your ez2 account.
ez2 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify registered users by email or through a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ez2 handles your personal data, please reach out to our support team by email at support at ez2.pro. We aim to respond to all privacy-related enquiries promptly and in plain, easy-to-understand language. For general platform questions, the FAQ page is a helpful starting point. If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission of the Philippines. Your trust is important to us, and we are committed to handling every privacy enquiry with care and transparency.
For any data-related questions or requests, contact our team directly.
support at ez2.pro
A plain-language summary of the key protections in place for every Filipino player on ez2.
We never sell or rent your personal information to advertisers or data brokers. Everything you share with ez2 stays within our platform and is used only to deliver and improve your experience as a Filipino player.
You can request access to, correction of, or deletion of your personal data at any time. Our support team is ready to assist with any data-related request, and we will always respond in a timely and transparent manner.
All data transmitted between your device and the ez2 platform is encrypted using industry-standard protocols. Your payment details and account credentials are protected at every step, whether you are depositing, withdrawing, or simply browsing.
Our privacy practices are designed to comply with the Data Privacy Act of 2012 (RA 10173) and other applicable Philippine regulations. We take our obligations to Filipino users seriously and review our compliance regularly.
If you have opted in to receive promotional messages, you can withdraw that consent at any time without affecting your ability to use the platform. Simply contact support or update your preferences, and we will stop sending marketing communications immediately.
Whenever we make significant changes to this Privacy Policy, we will notify you in advance by email or through a notice on the platform. You will always have the opportunity to review any changes before they take effect, so there are no surprises.
Join thousands of Filipino players on ez2 — where your personal data is protected, your transactions are secure, and your entertainment comes first.